SHIPPING POLICY - AANOUKIS SWIMWEAR

HOW MUCH IS SHIPPING ?
  • We offer flat fee shipping at 15€.
  • We are based in Bali and ship our products using DHL Express. Your order will typically take around 5 to 7 days to arrive at your address after shipping.

  • Taxes and duties will be payable upon your order arriving in your country. We are unable to estimate the amount of taxes and duties your order will incur, as these charges are imposed directly by your local customs. Payment of these is necessary to release your order from customs. This payment is the responsibility of the customer. For more information, contact your local customs office.

WHEN WILL MY ORDER ARRIVE?

  • There can be the occasional customs or courier delay, which may affect your delivery time frame.
  • Please allow for 1-2 working days to pick and pack your order.
  • Order will be sent between 3 to 7 days after receiving your order (depends of production time) and take from 7 to 10 days to arrive at destination.

      HOW CAN I TRACK MY ORDER?

      • You will receive an email on confirmation of your order.
      • Another email with a tracking number will be sent to you once your order has been dispatched.
      • Email : info@anoukisswimwear.com, if you find that your order is taking longer than expected.
      • Please ensure your delivery address is attended during business hours.
      • Please ensure a street address and phone number is supplied.